Sectors — Hotels & residences
Push-to-talk for hotels, student residences and coliving.
Front desk, housekeeping, maintenance and night staff in every building on one push-to-talk platform, with every channel reachable from one web console. For hotel groups and operators running many properties.
- Front desk
- Maintenance
- Housekeeping
- Night & security
01 — The teams
Every team in the property, one press away.
Front desk & reception
Pass a guest’s or resident’s request to the right team without leaving the desk.
Maintenance & engineering
Hear the job the moment it is called, wherever you are in the building.
Housekeeping & cleaning
Room changes, check-outs and turnover days coordinated on one channel.
Night & security
A radio handed over at shift change, with nothing to log into.
02 — How it works
Each building gets its own channels. Your operations team reaches all of them.
One Verbo account for your company. Each hotel or residence is set up with its own channels, and the web console can talk to any channel in any building.
| Push-to-talk on rugged radios | One button to talk; a knob to change channel, with the call kept |
|---|---|
| Floor control | One speaker per channel at a time, so nobody talks over anyone |
| Web dispatcher console | Talk to any channel from the browser, and manage channels |
| Live map | Every radio's position, updated as staff move |
| AI voice transcripts | Each transmission transcribed after it ends, kept with the recording |
| Your data | Stored and processed in an EU cloud region, or self-hosted in your own data centre; in Saudi Arabia, in the Kingdom |
| SOS | For night and security staff: hold the radio’s button for three seconds and the dispatcher gets an alert with their location, taking the channel even when someone else is talking |
| Geofencing | Zones for each building: see who enters and leaves, with alerts and a log |
| Time-window replay | Look back at a window of time: hear what was said and see where staff were |
| Transcript search | Find a past transmission by what was said in it |
| Network | Carrier LTE or Wi-Fi; no radio masts or repeaters to install in the building |
03 — Pricing
€15 per radio, per month, excl. VAT.
The platform subscription on an annual plan, or €18 billed monthly, for any number of buildings. Radios come from our hardware partner's resellers, and a radio-included monthly price can be arranged on request.
Full pricing →04 — Questions
Questions buyers ask
Answers to what operations and IT teams ask before choosing push-to-talk.
Ask us something else →Is Verbo for guests and residents, or for staff?
For staff. Verbo connects the people who run the property: front desk, housekeeping, maintenance, and night and security teams.
Can the front desk reach housekeeping without a phone call?
Yes. The front desk turns its radio to the housekeeping channel, or talks to it from the web console, and the whole housekeeping team hears it on their radios.
Which teams use push-to-talk in a hotel or residence?
Front desk, housekeeping, maintenance, and night and security staff, each on its own channel, with the operations team able to reach all of them from the web console.
Do we need to install radio equipment in the building?
No. Verbo runs on carrier LTE or your building’s Wi-Fi, so there are no masts or repeaters. Indoor coverage in basements and plant rooms is checked during setup.
Can one account cover all our hotels and residences?
Yes. Each property is set up with its own channels under your company’s account, and the console reaches every channel.
Can night staff call for help?
Yes. Holding the SOS button sends the dispatcher an alert with their location, and the alert takes the channel even when someone else is talking. It goes to your dispatcher, not to emergency services.
Where is our guests’, residents’ and staff data stored?
In an EU cloud region, or in your own data centre if you host Verbo yourself. In Saudi Arabia, Verbo runs on infrastructure in the Kingdom.
05 — Get started
Start with one property.
Start in one hotel or residence, then roll out to the rest at your pace.
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